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BSNL is the best mobile network in India with highest Voice Quality.

BSNL Mobile Network has highest voice quality, followed by Vodafone.

According to the latest TRAI report, BSNL Mobile Network has again been voted the best network in India with the best voice quality. Compared to all other private mobile operators in India, BSNL Mobile received the highest voice quality rating with 4.0, followed by Vodafone with a rating of 3.9 as of May 2021.

Through the My Call App, the TRAI Analytics Portal gathers information and input from mobile telecom operators’ users, and these reports are created solely based on that information. Therefore, even during this epidemic era, we can guarantee that the voice quality of BSNL Mobile Services is the finest available in India. In terms of Voice Quality, all commercial mobile providers, including the market leader Jio, lag significantly below BSNL. In the month of May 2021, Jio’s customers only gave it a grade of 2.3/5 for voice quality.

Ratings on average between March 2021 and May 2021

Even during the second wave of Covid 19, the BSNL Mobile Network received the highest customer rating for superior voice quality.

We can observe that the voice quality rating of the BSNL Mobile network is steadily rising from the average call quality rating between March 2021 and May 2021. Vodafone exhibits the same trend of growth. The speech quality ratings for all major private mobile companies, including Reliance Jio, Airtel, and Idea, are simultaneously declining sharply. Consequently, none of the main private operators succeeded in exceeding customer expectations for voice call quality during the second wave of COVID-19. Let’s now examine in detail the May 2021 call quality experiences of all significant mobile networks.

In May 2021, 85.07% customers of BSNL experienced Satisfactory voice quality whereas 10.79% customers experience poor voice quality and just 4.14% customers experience Voice Call Drop.

Call drop and bad sound quality were both experienced by 25.96% and 41.4% of Idea subscribers, respectively, in May 2021. In May 2021, 32.63% of subscribers on the Idea mobile network reported having satisfactory speech quality.

In the case of market leader Jio, around 33.53% customers experienced Call drop and 18.05% customers experienced poor voice quality. Nearly 48.42% customers are satisfied with Jio’s voice quality in May 2021.

For Vodafone, more than 74.89% customers are satisfied with voice quality & 18.5% customers experienced poor voice quality. Just 6.61% customers faced call drop issue in Vodafone network.

More than 67.89% of consumers are happy with the call quality of the Airtel mobile network, while just 22.04% of customers were unsatisfied. Severe call drop issues were experienced by 10.47% of Airtel users in May 2021.

BSNL is the most respected telecom company in India, receiving the highest ratings for voice quality from its customers across the country. For both domestic (such as at home or the office) and international travel, we may rely on the BSNL mobile network. The BSNL mobile network is available throughout the whole country, from Kashmir to Kanyakumari. Only BSNL has shown to be the most reliable provider in difficult situations like landslides and floods.

Dear readers, if any of your friends are looking to get a new cellphone connection during these epidemic days, please share this most recent TRAI My Call customer rating report with them. This data unequivocally demonstrates that BSNL Mobile Services provide higher service quality even in the most trying circumstances.

What do you think?

Written by Shallu Srivastav

According to the most recent information, BSNL today declared that in the month of May 2021, they had reached more than 14 lakh Bharat Fiber (FTTH) Broadband connections.

According to the TRAI Report, BSNL was selected because it has the best cell community in India and had the best voice quality even during the Covid-19 epidemic era.