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According to the most recent information, BSNL established the BOSS portal to provide bundled equipment at a discount to Bharat fiber and internet subscribers.

BSNL launched BOSS portal for Bharat fiber and broadband customers to offer bundled equipment at a special price.

For clients of Bharat Fiber (FTTH) and Broadband, Bharat Sanchar Nigam Limited (BSNL) has introduced the BOSS (Simplified Bundling) platform, which allows them to purchase bundled equipment at a discounted rate. Customers of BSNL in India may use this new website to make online reservations and purchase bundles of gadgets like the Google Nest Mini and Google Nest Hub, among others.

We previously reported on the launch of the BSNL BOSS Portal on October 24, 2020, however BSNL has not yet released the URL of the website. The BOSS Portal’s URL (Web Address) has now been announced by BSNL, and users may visit it at As a means of marketing the company and fostering customer loyalty, BSNL offers bundles of gadgets together with internet and FTTH. BOSS (Bundled Offer selling Simplified) is a new web platform that BSNL has established in order to simplify the selling of these devices to customers and provide them the opportunity to select the appropriate yearly plan.

What is BSNL BOSS Portal (

Bundled Offer Sale Simplified is known as BOSS. Customers of BSNL Broadband, BSNL FTTH, and BSNL Landline can purchase the packaged products/devices here along with the specified annual plans in a single, simplified transaction. A BSNL user may examine all of the included products and devices that are compatible with the connected Annual plan here.

How it works?

BSNL subscribers may view the various device bundle deals on the BOSS site. For the necessary landline, broadband, or FTTH number, the subscriber can choose the Product/Device and Plan and pay the necessary Advance Annual Plan Charges + Bundling Fee online. Once payment has been received, BSNL’s billing system will begin to change the plan, and the authorized courier partner will ship the device.

BSNL Annual / Higher Payment Schemes

The BSNL BOSS Portal’s primary features are: –

  • The consumer can select the bundled gadget and learn more about the corresponding yearly plan.
  • Customers may choose a gadget, a corresponding plan, and make an advance payment to get their device.
  • shipped appropriately.
  • Plan changes will have an impact on the relevant CRM.
  • Customers can use complaint booking to book tickets for issues.
  • The toll free number offers help desk service.
  • The Vendor, Franchisee, and Employee Sales Channel is provided through this Portal.

The User may see the gadget and learn what Annual Plan it comes with. If a user is interested in a gadget, they may add it to their shopping cart and continue to pay for their yearly plan in advance.

Click on Proceed if you wish to buy these goods. You will get the following page after clicking Proceed.

Once the eligibility requirements for the plan and landline verification have been met, you can buy a specific product. Enter your landline, broadband, or Bharat Fiber (FTTH) number on the screen above, then click the GET OTP button. Your cell phone that is associated with this landline, broadband, or Bharat Fiber (FTTH) number will get the OTP. Enter the OTP you got on your phone and hit “Verify.” The following screen will show following a successful OTP verification.
This will display the current plan for the Landline Number entered and the suggested plan to purchase the bundled item.

You will receive information such as the plan name, set yearly fees, bundling fee, GST, and total cost after choosing the recommended plan. Note: You have a choice of a 13-month Annual Plan (1 year plus 1 month of Free Service). The portal will prompt you to log in when you click the Proceed button. You can use those credentials if you already signed up for this portal using sign up. You can log in using your Google or Facebook account if you don’t have a username and password.

After successful login, you will get screen as below. On this screen note two important things.

1)Details of the transaction and the shipping address 2) Delivery Techniques

1) Shipping Address:

It is important to remember that the gadget will be shipped to the shipping address shown below. The link Address Dashboard, which will be discussed later, can also be used to retain this address.

2) Mode of Delivery:

On this screen you have option to select Mode of delivery as

a) Via courier

b) Please verify that the franchisee or employee has a device on hand and is prepared to hand it on to you following successful payment.

Product Delivery by BSNL Franchisee
or BSNL Employee

If a BSNL employee or BSNL franchisee shows up at your door with the device you previously picked, you must choose option B and enter the employee’s or franchisee’s cell phone number and confirm it.

Otherwise, choose the courier delivery option and press the confirm button. The transaction id will be produced in the portal as indicated below after confirmation on the aforementioned screen. You can refer to this transaction id in the future. Click Go for Payment once the transaction id has been created.

You will be redirected for payment processing after hitting the payment button. Depending on your preference, you can pay with a wallet, credit card, debit card, online banking, or UPI. A receipt that details the status of your payment will display following a successful transaction.

Now above Transaction can be track using Track Order Link.

Track Order

Here you can get track single transaction.

View Order History

Here you can get all transaction list.

On clicking transaction number, you can view all details as shown below.

Book Complaint

Here you can book complaint against transaction id.

On clicking Book Complaint, following screen will appear.

Here, you may submit complaint information and choose the sort of complaint you are making. You may use Track Complaint to see the progress of your complaint after filing it. Your complaint’s status will be shown as follows.

Address dashboard

Keep the shipping and billing addresses here. To edit and update your address details, click the appropriate link.

BSNL customers may currently use the BSNL BOSS Portal to access the Google Bundle Offer, which includes the Google Nest Mini and Google Nest Hub. By utilizing Annual FTTH/Broadband plans from BSNL, FTTH/Broadband users may purchase Google Nest Mini and Google Nest Hub smart devices at a discounted price. All planned device bundle deals for BSNL’s Bharat Fiber (FTTH) and Broadband subscribers across India will be hosted on the same platform.

Please leave comments on this page on your thoughts on the BSNL BOSS Portal and Device Bundled Offers, dear readers. How many of you are considering taking advantage of the BSNL Google Nest Offers (Google Nest Hub / Google Nest Mini)?

What do you think?

Written by Shallu Srivastav

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